Warranties and Maintenance

Wood is a natural and living product and variations in color, grain pattern, and texture normally occur in the original materials and are not defects. No warranty will apply to these characteristics. Additionally, no warranty will apply to normal wear including dimples (from high heels, table and chair legs, etc.) and scratches.

Material and labor are warranted by Ceric Hardwood Floors, Inc for one year from the date of closing provided that proper maintenance and protection procedures are followed and maintained.

The following characteristics are considered normal in wood floors and are not warranted by Ceric Hardwood Floors, Inc:

• Grain and color variances from board to board.
• Small splinters of wood, dimples (high heel marks, or marks from tables, chairs) etc.
• Dulling in the finish in high traffic areas.
• A white filmy appearance caused by moisture especially at exterior doors.
• Some small dust particles in the finish.
• Shrinkage or warpage especially at heat vents or heat producing appliances or above heat ducts in the floor system. During the winter season, small cracks will develop between boards as the relative humidity in the house decreases.
• Boards wider than 2 ¼” will always shrink and warp more drastically and be visibly noticeable. Wider boards will also cup and curl at the edges.
• Please protect your wood floors from the bottom of your chairs and tables by using easy-guilds, a self-adhering pad which you apply to the bottoms of the furniture legs. Casters can dent and bruise the hardwood surface. Do not drag or roll anything heavy across your hardwood floor. Always use a thin sheet of plywood, Masonite, or particle board when moving something heavy (refrigerator, pianos, etc.).

Ceric Hardwood Floors, Inc will not accept responsibility for your hardwood floors which have been installed in rooms where damage may occur that may be attributed to water.